Privacy Policy

This Privacy Policy explains how Galway Web Academy collects, uses, and protects personal information in accordance with Irish and EU data protection legislation, including the General Data Protection Regulation (GDPR). By using this website, you agree to the practices described below.

1. Data We Collect

We collect information you provide when you submit a contact form, including your name, email address, subject, and message. We also collect limited technical data such as browser type, device information, and pages visited to ensure the site performs reliably.

2. How We Use Your Data

Your data is used to respond to enquiries, provide information about training services, and maintain a record of communication. We do not sell or rent personal data to third parties. We only use information for legitimate business purposes that align with user expectations.

3. Legal Basis for Processing

We process personal data under the lawful bases of consent and legitimate interest. By submitting an enquiry, you consent to us using your information to respond. We also maintain legitimate interest in improving our services and ensuring website security.

4. Data Storage and Security

We store data in secure environments and limit access to authorised staff. We use technical safeguards such as secure hosting, access controls, and routine monitoring. We retain enquiry data only as long as necessary to manage communications and meet regulatory obligations.

5. Cookies and Analytics

We use essential cookies to maintain website functionality and preference settings. Basic analytics may be used to understand traffic patterns and improve the site. You can manage cookie preferences through your browser and our cookie banner.

6. Cloudflare Services

This site uses Cloudflare for performance and security. Cloudflare may process certain technical data such as IP addresses, request headers, and browsing activity to protect against malicious traffic and ensure availability. Cloudflare acts as a data processor under GDPR and complies with applicable EU data transfer safeguards.

7. Data Sharing

We do not share personal data with third parties except where necessary for security and hosting services, such as Cloudflare. These services are bound by contractual obligations to protect your data.

8. Your Rights

Under GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to processing and request data portability. To exercise these rights, contact us at [email protected].

9. International Data Transfers

Where data is processed outside Ireland or the EU, we ensure that appropriate safeguards are in place, including standard contractual clauses or equivalent measures, particularly with providers such as Cloudflare.

10. Data Retention

We retain enquiry data for no longer than required to support communication and operational needs. Data may be deleted or anonymised once it is no longer necessary.

11. Changes to This Policy

We may update this policy to reflect changes in law or service practices. Updates will be published on this page with the revised date.

12. Contact

If you have any questions about this Privacy Policy or data practices, please contact us at [email protected] or write to Galway Web Academy, 12 Eyre Square, Galway, H91 X3K7, Ireland.